| Frequently
Asked Questions |
Ho
much do they cost? |
Click here
for recommended retail prices.
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What is an eZee electric bicycle? |
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An eZee electric bicycle
looks exactly like a conventional bicycle, but is fitted with a
state of the art electric motor, battery and controller system.
It encourages cycling through providing all the gain of conventional
cycling, but without the pain. |
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eZee bikes have been designed from the outset by an electric
bike designer whose goal is to design and build the worlds best
electric bike. In fact, in excess of 5 million ZAR has been spent
on R&D alone, to develop the bikes proprietary electric technology.
Attention to detail can be found right down to the smallest components.
The Ezee bike is a beautifully balanced machine. It’s light
weight and exceptional ride characteristics make it handle beautifully,
and provide a smooth ride. And they’re light enough to lift,
which is really important when it comes to parking it away.
Yes, cheap electric bicycles (mainly from China) do exist and
will probably flood the market in the near future. These crude
machines are not even worth considering and we urge you not to
fall into this trap!
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Do I need a license
or registration?
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Electric bicycles are a valuable addition to the transport mix
of any country and allows for 'greener', more affordable travel
and is also the natural evolution of cycling for commuting purposes.
It can greatly reduce emmisions and city traffic congestion. Countries
around the world has realized this and allowed clearly for the
use of electric bicycles on their public roads with similar regulations
than a normal pedal cycle. In addition to the normal bicycle regulations,
electric bicycles must also conform to a few other restrictions;
for example, the power allowed is limited (In Europe < 250W,
USA < 750W and Canada <500W etc.) For more info on the different
regulations for the different countries, click
here.
In South Africa however, the rules are not that clear. The National
Road Traffic Act includes electric cycles in its definition of
a motor vehicle and by definition should be registered. However,
the process further is not clear and a 'gap' exist. Also, SANS
311 was published at the end of 2007. This standard states that
"Cycles that are equipped with an auxiliary electric motor
that has a maximum continuous rated power of 0,25 kW, of which
the output is progressively reduced and finally cut off as the
vehicle reaches a speed of 25 km/h, or sooner" does not fall
into any vehicle category. eZee bikes comply with all the proposed
SABS regulations (SANS 311 2007) i.e. excluded.
eZee bicycles complies with the strict EU regulations and even
conforms to all the SA standards regarding safety equipment and
manufacturing standards recommended for normal bicycles. Therefore,
in summary: After 5 years of eZee in SA, we can still not absolutely
state that it is allowed on SA roads (many promises made, but
a lack of action by government is delying the inevitable clarity
we seek and one day we hear it is allowed and the next that it
is not...this has been the case across the globe in many countries
when electric bikes first started to appear there). However, in
Durban, the police are using it to patrol; the transport minister
has mentioned that is is good solution to transport problems in
several speaches; the transport department has tried out the bikes
and no eZee rider to date has had any trouble. We can therefore
not say yes it is or no it is not...we leave it to the user to
decide and use this at own risk. Our job is to provide world class
cycles for smarter, cleaner and leaner commuting!
Note: other so-called electric bikes may not comply, if you are
unsure, please contact us for help and information. What
to look for: If you are in the market for an electric
bicycle and consider buying another brand than eZee, we congratulate
you on taking the step towards 'green' and healthy living; however,
we do recommend that you check that the bicycle comply with the
EU regulations: 1) The motor power must be 250W or less 2) The
bicycle must be fitted with a speed control that limits the maximum
speed to 25km/hr 3) The bicycle must be fitted with all the safety
equipment recommended for normal bicycles 4) the bicycle must
weigh less than 40kg's and 5) the bicycle must look like a bicycle
and have working pedals that is used as the principle driving
mechanism.
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How far can I go on one charge?
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eZee bikes can go up to 60 km's on a single charge
depending on the eZee model, the cyclists weight and terrain. Of
course, the rider can pedal at any time, extending the range. |
How fast can I go on an eZee?
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You can go up to 30km/h without touching the
pedals, depending on the eZee model, the rider weight and the terrain.
However, once you're at that top speed, it's easy to pedal and use
the gears to go much faster. |
What does it cost to ride?
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eZee electric bicycles require about 250Wh to
travel roughly 30km’s. This means a trip of 100 km’s
would cost less than 40 cents at current Eskom prices. Additional
costs to consider are normal bicycle maintenance and the battery
life. Based on the cost of a replacement battery, this ads a mere
8 c/km to the estimated total running cost. Your eZee electric bicycle
will be by far the most cost effective vehicle you'll ever own. |
What are the advantages of Lithium batteries?
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Our
Lithium batteries power packs are state of the art in battery technology.
They are on average 3 times lighter than lead acid batteries. This
means a lead acid battery with the same power density would weigh
more than 12 kg’s, i.e. it would use most of its energy just
to move the battery around. It is also almost a third lighter than
NiMH batteries with the same performance. It lasts about 60% longer
than conventional lead acid batteries and almost 25% longer than
NiMH. |
What motors are used and why?
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All the eZee electric bike models, except the
eZee Liv, use the most technologically advanced DC brushless planetary
geared motors. These motors are extremely efficient, reliable, quiet
and require almost no maintenance. They are combined with complex
electronic speed controllers optimized to make eZee bikes the best
high performance electric bicycles in the world. The eZee Liv uses
a DC brush permanent magnet motor with planetary gear reduction
for greater power. This durable motor was used in the acclaimed
Rider model, with one owner in Switzerland achieving an amazing
30,000km so far! |
Is the bike light enough to lift unaided?
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A lot of electric bikes come with heavy steel
frames and old-fashioned lead acid batteries. eZee bikes are built
around alloy frames and use lighter battery technology, and are,
on average, around 10-12kg lighter than most electric bikes. And
they all come with removable batteries, making them even easier
to transport on a bike rack. |
Is it fitted with reflectors, LED lights,
mudguards and a bell, for extra safety and comfort?
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All eZee bikes come with the complete set of
accessories! |
How
do I know that I get the best quality electric bike in the world? |
At
eZee, we have an ongoing commitment to quality assurance and service.
eZee products conform to the CE regulation, this means that our
products have the CE label and have a CE conformity declaration.
By attaching the CE symbol to the product, the manufacturer is confirming
that its product conforms to the requirements corresponding with
the EU (European Union) guidelines. eZee bicycles have been tested
in accordance with the ISO 4210: 1996 - Safety requirement for bicycles,
ensuring all safety requirements on our part has been set to an
international standard. eZee is also pleased to announce that its
products have also met with the French AFNOR standard NF R30-020.
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What will you do if something goes wrong?
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All eZee bikes come with a one year guarantee.
Just call us and we will sort out the problem. |
What is the frame made of? Will it corrode?
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ALL our bikes are built around a durable but
lightweight corrosion-resistant aluminium alloy frame (7005 T6).
Many cheap electric bikes still use a heavier steel frame - not
even stainless steel - that will be prone to rust. |
What is the life span of the battery?
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The battery have a lifetime of about 500 charges,
meaning about 2 years worth of full charges and discharges for a
person using the bike every working day for a 50km trip. One of
the reasons eZee uses Li+ batteries...it lasts almost 45% longer
than its nearest competition NiMH. For a simple guide on how to
keep your battery running optimally for longer, click here. |
Some electric bikes have the battery
in the down tube or on the carrier, why don't eZee bikes?
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Down tube: There are a number of advantages to be able to remove
the battery easily, without taking the whole bicycle apart or
having to take it to a qualified technician. These include changing
batteries (maybe you have a spare battery is that is charged),
charging the battery somewhere else than on the bicycle, removing
the battery for reduced weight during transport on a bicycle rack
etc. eZee bikes come with a secure battery lock-in-place mechanism
to ensure that it can only be removed if you have the key. Carrier:
Having the battery positioned at the centre of gravity as on the
eZee bikes makes a lot of sense in terms of handling. Furthermore,
the carrier should be free to carry other stuff.
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Ok, ok I'm convinced, how do I buy the
eZee electric bicycle?
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